Unplug all other USB devices from the system. Try a different USB port and/or computer. Make sure to restart your computer after the driver installation. Check to see that the monitor is connected correctly and is powered ON. Unplug the USB cable of USB Display device and re-insert it. Make sure that the USB port that you are using is JUH410/450. You can select a device for sound output by clicking it. Go to, and then “System Preferences” and select “Sound” The speaker “Output” options. Mac audio system restricts the audio function to one output at a time therefore, when using the j5create USB 3.0 Docking Station only one output will receive audio. Now you are ready to use your j5create USB 3.0 Docking Station! Once your computer has restarted, connect the j5create USB 3.0 Docking Stationto your power adapter, HDMI, VGA, Ethernet, audio, etc. Once initial installation has completed, click Restart to finish installing the software. Prompts to install the driver (You may have to click on Finder > downloads and choose j5Usb3.0MultiAdapter to begin installation). Click on the macinstall folder and open the dmg file.Ĭhoose the correct operating system for your system and follow the Click on Finder under Devices choose j5create.
If you do not have internet access insert the Driver CD into your computer’s CDROM drive.
